Ah, there’s so many things I need to say about J. Crew that they were a staple of my high school years, that it’s rumored their cashmere is milled by Loro Piana, that when they began opening retail stores I was only 16 and bought a green, cotton roll neck sweater on a school trip in Washington D.C. We had some free time in Georgetown; my friend gave money to a homeless person and I gave mine to J. Crew.
Perhaps this mention of a retail store is a nice segue into my recent concerns of my high school shopping sweetheart. J. Crew is a store few of us grow out of; their casual wear is suitable for any summer road trip, their suiting is classic and affordable and except for their recent foray into wedding attire, J. Crew’s design choices usually seem smart and practical. Why, then, must the bottom line always have to ruin everything?
As many of us know, their website is the place to find bargains. At any time in the season, there’s bound to be pages of clothing rife with hearty discounts. But the fine print is there as well: All sales final. No exchanges. No returns. Now, I’m no financial analyst, but I think I get it. Goal: unload merchandise. But when the big sales happen, I notice the sizes aren’t running out quite as quickly as they did before this new returns policy went into effect. While I’m sure they have plenty of people analyzing their data who believe this to be good business, my data tells me not to shop the sale rack. Unless you already own something, and want a few more for good measure (cashmere is probably the best bet here; sometimes the sweaters, including turtlenecks, get as low as $40.00), why bother? Jeans? No return? No exchange? If I wanted to burn money, I would simply avoid alternate side parking.
I love the LPL!!!
I just got a cute strapless navy dress at jcrew — great for the summer…and i think they are running a campaign to make you feel beter about yourself because it’s the smallest size i’ve ever fit into at j crew…the little pink list is really cute by the way…wait, are you engaged?!!?!?
Oh j.crew has nice clothes, i used to get their catalogs, but I perfer New York and Company. I love their clothes and the best time to buy them are during sales.
i’ve recently fallen in love with j. crew. their cardigans are amazing, though a bit pricey (but honestly, totally worth it).
I couldn’t agree more…the no return, no exchange policy is complete BS and I wrote Jcrew an email about it. I too think they’re losing customers because of it and hopefully they’ll figure it out sooner than later and change their stupid policy.
Until then, I’ll be giving my money to some other companies.
FU J Crew!